This practice follows the Commonwealth Privacy Act - Privacy Amendment (Private Sector) Act 2000 in relation to your records. All staff have signed confidentiality contracts and are aware of the importance of maintaining security of your records.
For a detailed read of how we keep your personal information private in our practice, please click here.
As per the Berwick Healthcare practice policy patient's must book a follow up appointment with their doctor to discuss results. If there are any urgent results a doctor will contact the patient to make an appointment.
Our clinic is registered with Healthink and Argus for secure communication between practitioners. If this is not available, we communicate via fax.
We use encryption software to password protect any confidential information sent via e-mail.
If moving to another clinic we will require a signed request from you to release your medical history which will be sent as a Health Summary at no cost. If you prefer to have your full file transferred, we can send on CD by registered post to the requesting doctor or you may choose to come and collect.
There will be a $20 administration fee for full history transfer.
Drugs of addiction will not be prescribed over the phone and will need a face to face consultation. Please also note our practice policy also states that NO Drugs of addiction will be prescribed on first visits.